Privacy Policy

AMBITO E CARE PVT. LTD. Company is committed to protecting the privacy and security of the personal and organizational information shared with us. This Privacy Policy describes how we collect, use, store, share, and protect information obtained through our website at https://ambitoecare.com/ and through the use of our services.

This Privacy Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable data protection laws in India. By using the Website or our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you interact with our Website or submit a service inquiry, we may collect:

• Full name, designation, and contact details (email address, phone number)
• Company or organizational name and address
• Nature and quantity of e-waste requiring disposal
• Service requirements and preferences
• Any other information voluntarily submitted through contact forms, email, or phone

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

• IP address and geographic location (country/region level)
• Browser type, version, and operating system
• Pages visited, time spent, and navigation patterns
• Referring URLs and exit pages
• Device identifiers and session data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For details, please refer to our Cookies Policy below.

2. How We Use Your Information

We process your information for the following lawful purposes:

• To respond to your service inquiries, generate quotations, and schedule e-waste collection services.
• To communicate updates, confirmations, and service-related notifications.
• To improve the performance, usability, and content of our Website.
• To comply with applicable legal and regulatory obligations, including e-waste management regulations.
• To conduct internal analysis, reporting, and business planning.
• To prevent fraud, misuse, or unauthorized access to our Website and systems.
• To send marketing or promotional communications where you have provided consent (you may opt out at any time).

We do not use your personal information for automated decision-making or profiling.

3. Cookies Policy

Our Website uses cookies and similar tracking technologies including web beacons and pixel tags. Cookies are small text files stored on your device to help us provide a better user experience.

3.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function correctly. These cannot be disabled without affecting Website functionality.
• Analytics Cookies: Help us understand how users interact with the Website using tools such as Google Analytics.
• Preference Cookies: Allow the Website to remember your settings and preferences.
• Marketing Cookies: Used to deliver relevant content and track the effectiveness of our communications.

3.2 Cookie Management

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website. For detailed cookie management guidance, refer to your browser’s help documentation.

4. Data Protection & Security

We implement appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Use of secure servers with restricted access controls
• Encryption of data in transit using industry-standard SSL/TLS protocols
• Confidentiality agreements with employees and service partners who handle personal data
• Regular review and updating of our data protection practices

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and shall not be liable for unauthorized access that is beyond our reasonable control.

5. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With authorized logistics and recycling partners strictly for the purpose of service delivery.
• With technology service providers (e.g., CRM platforms, analytics tools, email providers) who assist in our operations, subject to data processing agreements.
• With government authorities or regulatory bodies where required by law, court order, or legal obligation.
• In connection with a merger, acquisition, or sale of assets, subject to confidentiality protections.

All third-party service providers are required to handle your data in accordance with applicable privacy laws and our data protection standards.

6. User Rights

Subject to applicable law, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Correction: You may request that inaccurate or incomplete data be corrected.
• Right to Deletion: You may request the deletion of your personal data, subject to legal retention obligations.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
• Right to Object: You may object to certain processing activities, including direct marketing.

To exercise any of these rights, please contact us at bds@ambitoecare.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• For the duration of the business relationship or service engagement.
• As required by applicable legal, regulatory, or compliance obligations.
• As necessary to resolve disputes, enforce agreements, or protect our legal interests.

Once data is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.

8. Children’s Privacy

Our Website and Services are not directed at individuals under the age of 18 years. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete it.

9. Links to Third-Party Websites

Our Website may contain links to third-party websites or resources. This Privacy Policy does not apply to those external websites. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content, practices, or privacy standards.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be effective immediately upon posting to the Website with a revised effective date. We encourage you to review this Policy periodically.

Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Information

For any questions, complaints, or requests regarding this Privacy Policy or our data practices, please contact our designated point of contact:

Company Name: AMBITO E CARE PVT. LTD.
Website: https://ambitoecare.com/
Email: bds@ambitoecare.com
Phone: +91 9821063679